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Terms Conditions for Your maja247 Account

These terms set out how you open and use your maja247 account, how deposits and withdrawals work with bKash, Nagad and Rocket, and what happens if something goes wrong. Read them before you start playing — they're the agreement between you and us.

Account eligibilityPayment rulesWithdrawal verificationDispute resolutionRegional access

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POLICY HELP

Questions About These Terms

If something in these terms is unclear, or you need help with an account issue, our support team can walk you through it. Reach us by live chat when you're logged in, or send an email if you're having trouble accessing your account. We keep records of all support conversations in case a dispute arises later.

Team online

Live Chat

Open live chat from your account dashboard — fastest way to get a terms question answered or to flag an account issue. Our team sees your account history so they can give you specific guidance.

Email Support

Send your question to the support email listed in your account settings. Include your registered mobile number so we can verify it's you — we'll reply within one business day with the answer or next steps.

Help Centre

Browse the help articles inside your account for common terms questions — eligibility, payment disputes, withdrawal delays and bonus forfeit rules. If the article does not cover your case, contact live chat.

HOW WE HANDLE THIS

Account Security & Policy Updates

We store your account details — name, mobile number, payment history — on servers that meet industry encryption standards. Your bKash, Nagad or Rocket wallet number is verified when you make your first deposit; we never share it with third parties. Session cookies keep you logged in across pages; clear them if you're on a shared device. When we update these terms, we post a notice on your dashboard seven days before the change goes live. If you want to close your account or request a copy of the data we hold, email support with your registered mobile number and we'll process it within five business days.

Data Storage

Your account data lives on encrypted servers — name, wallet details, login history. We keep withdrawal records for audit purposes; you can request a copy of your own data anytime by emailing support with your mobile number.

Session Security

We use secure session cookies to keep you logged in while you move between the lobby, live tables and sportsbook. Log out after each session if you're on a public or shared device to stop someone else accessing your balance.

Policy Changes

When we update these terms, you'll see a dashboard notice seven days before the new version takes effect. Read the changes; if you disagree, close your account before the date and we'll return any balance you hold minus pending bets.

Account Closure

Request account closure by emailing support with your registered mobile number. We'll settle any open bets, process pending withdrawals to your bKash, Nagad or Rocket wallet, then close the account within five business days.

What These Terms Cover

maja247 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your maja247 account is subject to the laws of the jurisdiction where you're located. Access to our live casino, slots and sportsbook depends on local law in Bangladesh and eligible regions — we do not guarantee availability where online gaming is restricted. When you open an

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account, you confirm you're at least eighteen years old and that you're using your own payment details. Deposits via bKash, Nagad or Rocket are processed to the wallet or bank account you provide during registration; we check ownership before we approve a withdrawal. You're responsible for
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keeping your login credentials secure — we cannot recover funds if someone else accesses your account with your password. Bonuses, promotions and free-bet offers come with their own rules, published on the promo page when you log in; check those before you opt in. If you
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breach these terms — by opening multiple accounts, reversing deposits, or using someone else's payment method — we reserve the right to suspend your account and withhold winnings. Disputes are handled by our support team first; if we cannot resolve the issue, you may escalate to
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an independent mediator we'll nominate. We update these terms from time to time; continued use of your account after an update means you accept the new version. If you disagree with a change, close your account before it takes effect and we'll process any balance you
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hold.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Terms & Conditions FAQ

You need to be at least eighteen, located in a region where online gaming is allowed under local law, and using your own payment details. We verify your mobile number and wallet ownership before approving your first withdrawal.

No. Deposits must come from a wallet registered in your name. If we detect a mismatch between your account name and the payment source, we'll freeze the deposit and ask you to verify ownership before releasing it.

We can suspend your account, void bets placed in breach, and withhold winnings. Common breaches include multiple accounts, reversed payments, underage use or providing false identity details. Serious breaches may lead to permanent closure.

We post a notice on your account dashboard seven days before any update goes live. The notice links to the new version so you can compare it with the current terms and decide whether to continue using your account.

Yes. Contact support first with your case details. If we cannot resolve it internally, we'll nominate an independent mediator and share the case file. The mediator's decision is binding on both sides.

These terms set the framework; each bonus has its own rules published on the promo page when you log in. Check wagering requirements, eligible games and expiry dates before you opt in — bonus rules work alongside these general terms.

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